Step by step guide to your first PAD integration with ServiceNow

I wrote a post about this recently and demonstrated how you can use PAD to close down your ServiceNow calls and potentially save yourself some admin time. I was then asked if I could do a video on how I built the solution. So, below you will find […]

PowerAutomate Desktop – Call management made easy

Administration, argh! Any clerical task that involves logging in, searching and updating the same routine fields adds to the non productive time spent and lost every day. When a user contacts you direct with a query, if it’s a quick fix, it’s often tempting to resolve there and […]